Managing Your Stripe Account

This is your main Stripe Dashboard overview, you can view gross volume, net volume, balances, and payouts at a high level.

Payouts

Pressing "View" on Payouts within the Home Dashboard: if you have enabled automated payouts to your bank account, payouts will be automatically grouped into chunks for transfer. In many cases, if you have several transactions with A Noble Gift taking place in a short window, several amounts raised through several auctions will be grouped into a single payout figure.

However, your Payout dashboard provides a clear breakdown of what transactions make up the payout for your own reconciliation:

Within the payout above, you can see the following information:

• The full payout amount - noting that this can include amounts from several Auctions or Prize Draws
• Bank account transferred to
• Payout timeline
• ID, Internal Note, Payout Trace ID, and Completed Date

Under "Summary", this breaks down:

• The number of charges/transactions that relate to this payout, e.g. if you closed 6 Auctions on a single day, it's highly likely those 6 transactions would be grouped into a single payout
• The Gross Transactional Amount, before the Collected Fee
• The Collected Fee Amount - this is the A Noble Gift Platform Fee of 18%+VAT (21.6%) on the Winning Bid, and the ANG Card Admin Fee of 2.5%+30p+VAT (3%+36p inc. VAT) on the Gross Transactional Amount

Underneath, in "Transactions", this will break down each individual transaction by Gross, Collected Fee, and Total making up the payout. If the Count within Summary is 6, this will display 6 separate transactions.

"View Receipt" at the top right of the Payout page will provide you with a payout receipt for reconciliation.

This displays your balance summary and supports Payouts, Top Ups, and other Activity. Please note, "Amount" referred to in the "All Activity" tab refers to the Gross Transactional Amount (GTA) paid by the customer. The "Total" is the relevant figure for you, the amount your charity gets after the ANG Card Admin Fee on the GTA.

Displays all transactions made on A Noble Gift which have been transferred to your Stripe account. Remember, "Amount" refers to the Gross Transactional Amount paid by the customer.

You can filter transactions by Succeeded, Refunded, Disputed, Failed, and Uncaptured.

This is not relevant for an Express account, no customers will be visible within this section.

Allows you to manage all activity and areas of your Stripe Account. This will show more detail than an Express Account if you use the account for other purposes besides A Noble Gift.

Payouts - this section works identically to an Express account. See Payouts under Express, above → for a full breakdown of how payout figures are calculated.

This works the same as an Express account, apart from: transactions displayed within Balance will group all transactions, including those which took place on A Noble Gift as well as other transactions you make through your Stripe account.

The same as Express, the only difference is this will display all transactions made on the account, including A Noble Gift transactions and any others you make on the account.

This will only display customers acquired using your own means, customers are not pushed into your account from A Noble Gift.